Apr 08, 2020 FortiClient for Mac OS is a free endpoint protection suite that includes malware/virus detection, parental web control, and VPN. Malware is detected using updated threat intelligence. FortiClient for Mac OS X also accepts this XML configuration (never mind the simpler GUI). The structure is the same. You should be able to export from Windows and import on Mac OS X. However, as you have observed, it does not work properly for your case. Fortinet tends to be a little slower resolving MAC related issues with the FortiClient software when compared to Windows etc.guess we can chalk that up to market share. Anyways, roll back your client to an earlier version and see if that resolves the issue for you. Per the installation instructions in the Software Catalog, once you have the FortiClient VPN downloaded on your Mac or Windows computer, all you will need to do is login with your username and password and you will be connected. You should not need to enter the connection name, remote gateway, or port number.

• Forticlient For Mac
• Forticlient For Mac Os X 10.7

Installing and setting up the FortiClient VPN for Mac clients.

Registering for the VPN Service

FortiClient5.4.2.523macosx.dmg 2016-11-10 16:11:07 On Mac OS X 10.12, when upgrading FortiClient to 5.4.2, you must use the OnlineInstaller from the FortiClient – FortiClient (Mac OS X) supports Mac OS X v10.12 Sierra. – FortiClient in standalone mode no longer includes a banner at the bottom of the console.

You must first register to use the VPN Service, if you haven't already you can register here : VPN Registration

Configuring an SSL VPN Connection

There are two VPN options available when using the FortiClient VPN application, SSL and IPSec. SSL is the recommended option as it is more reliable and likley to work in all scenarios compared with IPSec which may not work from some networks like those in hotels and cafes. With the FortiClient installed you can configure both options and select the one that works best, we strongly advise testing the configuration before travelling.

Note: Before beginning, you should ensure your operating system is fully up-to-date with all updates and security fixes as well as the latest anti-virus or malware software.

FortiClient VPN 6.4 requires a minimum version of macOS 10.13 (High Sierra), released in 2017, before it will install.

Installation

1. Download 'FortiClient VPN' (do not download 'FortiClient 6.0' or 'FortiClient 6.4', scroll down the page and look for 'FortiClient VPN') from www.forticlient.com/downloads and open the file named FortiClientVPNOnlineInstaller_6.4.dmg (the version number in the name may be higher than this).

2. Double click downloaded FortiClientVPNOnlineInstaller (and click Open if asked). The FortiClient VPN installer will be downloaded.
3. When the progress bar is full click Install. If it says 'failed to connect', click Cancel and return to step 2.
4. Click Continue then Continue then Agree to the licence confirmation.
5. If asked select Install for all users of this computer then Continue.
6. Click Install at the bottom right of the window – you might be asked for your macOS password.
7. You should see Installation complete. Click Close.

Configuration

1. Open FortiClient from either Applications (within Finder), search in the Spotlight box or click the black shield (in the menu at the top of your screen).
2. Click Configure VPN in the middle of the FortiClinet VPN screen
3. For VPN select 'SSL-VPN'
4. For Connection Name enter, for example, 'VPN-ED-SSL' - Note newer versions many not allow the use of special characters - /:'<>()%@#
5. For Description enter 'SSL VPN Connection to UoE'
6. For Remote Gateway :
   1. If you are connecting from within China enter 'cn.remote.net.ed.ac.uk'
   2. From anywhere else in the world enter 'remote.net.ed.ac.uk'
7. Tick Customize port and enter 8443
8. Leave all other values with their default settings:
   • Enable Single Sign ON (SSO) for VPN Tunnel = unticked
   • Client Certificate = 'None'
   • Authentication = 'Prompt on login'
   • Do not Warn Invalid Server Certificate = unticked
9. Click Save to save the configuration

Connection

1. Launch the FortiClient VPN application if it isn't already running
2. Select the VPN connection you have just created from the 'VPN Name' field
3. Enter your username(uun) and VPN password (separate from normal password) and click 'Connect'.

Troubleshooting

Forticlient For Mac

If you are having problems connecting once you have setup your new VPN connection then check the troubleshooting and common issues page for some suggestions.

A client of mine stumbled across this issue and after some digging it appears to be fairly common. In my experience, FortiClient tends to have more issues with Mac OS in general. For this particular problem though I have had success by rolling back the FortiClient. Downloading the latest from FortiClient tends to be the spot where most people run into issue. Not sure what it is about the older versions that work versus the new one but it is an obvious bug.

If you are sitting around waiting for it to be resolved I wouldn’t get your hopes up. Fortinet tends to be a little slower resolving MAC related issues with the FortiClient software when compared to Windows etc…..guess we can chalk that up to market share.

Anyways, roll back your client to an earlier version and see if that resolves the issue for you. I would give you a specific version to roll to but it seems to vary from environment to environment.

Thing To Remember: Sierra is brand new, so the issues, obviously, may not be on the FortiClient side (at least not completely).

Forticlient For Mac Os X 10.7