Costco Wholesale: Growing Leaders From Within

1. Costco Employee Training
2. Costco Management Training Program
3. Costco Employee Training And Development
4. Costco Management Training Program

Costco’s current goal is to divert 80% of waste generated within our global operations. Examples of our waste management diversion programs include donations, anaerobic digestion, recycling, composting, animal feed and waste to energy programs. Costco is committed to expanding these programs through partnerships, efficiencies and technologies. Quality Management.In this decision area of operations management, Costco Wholesale’s strategy involves service quality control through HR training and development, as well as co-branding using the Kirkland Signature brand to indicate high quality.

COSTCO, a 500-warehouse membership retail chain, faced a major challenge. The strategic plan called for opening 35-40 new warehouses per year over a 5-year period. To meet this plan they needed 5,000 additional leaders and they needed to grow them quickly from within.
They knew from experience that hiring outsiders did not work and took too long (13 years on average) to develop a Warehouse Manager.

Since their existing approach and leadership programs were not up to the task, they asked Eric Herzog and his Quest Consulting colleagues to create innovative ways to develop their new leaders.

The Plan: The strategy was simple…get the very best to teach us what they do and use an OD approach to build the necessary learning and development solutions based on this! Twenty exceptional Warehouse Managers from throughout the company helped us build a “performance model” for successful leaders and then identified the key elements for developing them. The key ingredients are the Warehouse Managers, who are responsible for their development, both on-the-job and in the classroom, and held accountable for the results.

Quest and the HR Department – with the help of this select group of Warehouse Managers – then built COSTCO University. Entirely leader-led, this program uses customized cases specific to COSTCO’s business. These cases address the vital issues of operating and managing the company. This learning method creates the comfort zone for COSTCO’s senior leaders to facilitate in-depth discussions of difficult business issues and how to apply “best practices” to address them in the workplace. As a result, the new leaders develop the requisite critical thinking and interpersonal skills.

The Results Exceed their Greatest Expectations: Leader-Led Leadership Development℠ (LLLD) employs today’s senior leaders to develop tomorrow’s leaders. It enables COSTCO to capture the knowledge and skills of exemplary leaders and use today’s leaders as learning facilitators.

As a result, Leader-Led Leadership Development℠ assures each new COSTCO warehouse is opened and managed just like the most successful of the chain’s existing warehouses. The success of LLLD directly impacts COSTCO’s financial bottom line. The University has enabled them to promote from within during the past six years of rapid growth in the U.S. and abroad and open each new warehouse successfully.

COSTCO’s leaders are creating a learning organization by extending the learning to all levels of management and to all areas of the business.

Costco Wholesale is one of many retailers that sends attendees to our Lean Six Sigma training programs. Costco, the originator of the retail warehouse club, is the second largest retailer in the United States and the largest membership club retailer in the world. Costco has used Lean methodologies in order to improve the way they supply their warehouses and ship their products, cutting costs significantly in the process. The company has always put the focus on the customer, and believes in the idea that good processes bring good results.

Costco Employee Training

Over 5,000 organizations like Costco use our Lean and Six Sigma programs to certify and train their staff. Our training options include:

• Classroom Training: traditional training conducted by Master Black Belts
• Onsite Training: programs taught on location and tailored to meet the specific needs of your company
• Online Training: a self-paced option that includes White, Yellow, Green, and Black Belt training and certification
• Webinar Training: an interactive learning experience taught by an experienced Master Black Belt
• Blended Programs: a fast-paced blend of online and classroom training

Kickstart your Six Sigma career today!

Costco Management Training Program

Our Six Sigma programs include:

Costco Employee Training And Development

• Classroom Training: programs taught by Master Black Belts with real world experience
• Onsite Training: tailored to meet the specific needs of your organization
• Online Training: includes White, Yellow, Green, and Black Belt training and certification, providing an option for those who prefer a self-paced program
• Webinar Training: provides an interactive experience taught by an experienced Master Black Belt
• Blended Programs: a hybrid online and classroom training approach

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Costco Management Training Program

This page exists since Costco is one of our past customers. We make no claim that Costco endorses or jointly offers programs with us.